Security & Data FAQ

Last updated: September 2026

Where does my data live?

Project metadata, visualizations, revision history, and uploaded datasets are stored in a managed PostgreSQL database. Thumbnails and large assets are stored in object storage. Data is encrypted in transit.

Who can see my work?

Visualizations are private to you and your organization by default. Only when you explicitly publish a viz does it become publicly viewable. Organization members can see the organization's projects.

AI subprocessors

AI edits are generated by third-party model providers, routed through OpenRouter. The prompt and relevant file or dataset content are sent to those providers to produce a result. See the Privacy Policy for details.

What should I not upload?

During the design-partner program, do not upload regulated or highly sensitive data — for example PHI/HIPAA data, payment card data, government identifiers, or other data subject to special compliance obligations.

Reporting a security issue

Please email security@vizhub.com and we'll respond as quickly as we can.